By Mary Yco and Dani Sharp

With the rise of AI, many individuals turn to the internet and AI platforms for legal advice. With a single click on Google or AI platforms, legal information is easily accessible, making it convenient for people to obtain information when required. While many online resources offer free or low-cost access to information, there is a risk of relying on the internet or AI for legal advice.

Information found on the internet is not always accurate, up to date or correct. For example, during COVID-19 pandemic, some individuals believed tenants were automatically immune from eviction, regardless of their circumstances.[1] This kind of misinformation can mislead the public into believing something that is simply not true. The reality is that there are additional requirements they must satisfy to qualify for protection.[2]

Another significant issue is the presence of outdated information on the internet. Many individuals post various content online, and while this can be innovative and informative, it also carries negative consequences such as the spread of misinformation. Contents shared online may not always be updated to reflect changes in legislation or updates in case law. Legal professionals are required to complete continuing education to ensure they are up to date with the current changes in law and regulations. They must constantly update their knowledge to provide effective and accurate legal advice.

Each matter is also different and it is impossible for AI or a google search to provide information that will match your particular circumstances.

AI is also new and involving and learning.  We have found reference to fake pieces of legislation and even fake cases when reviewing what AI can produce.  This is because AI is not able to differentiate the difference between a real case or piece of legislation to something that is made up for another purpose (for example, university studies or a pretend case example).  There are some clear warning signs when a case references names and facts that are fiction for example the case of Jack v Jill involving transportation of water and others that are not so clear. 

Why should you consult a Lawyer for legal advice instead?

In any legal proceeding, it is crucial to have the support of a qualified legal practitioner to provide you with advice including:

• Understanding of Court Procedures: Lawyers are familiar with the rules and processes of the court.
• Effective communication: Lawyers will ensure that your case is communicated effectively to all parties and are trained in what information is crucial to be highlighted and what information is not required. 
• Reduces stress:  Doing legal work can be stressful, especially if you lack knowledge of the legal system. A lawyer can alleviate the stress by guiding you through the process of your legal case.
• Access to resources: Lawyers have access to legal resources and data bases that are not readily available through a simple Google or AI search.

While the internet and AI platforms can offer helpful information, they cannot simply replace the expertise of a licensed legal practitioner. Seeking assistance from a lawyer guarantees that you will receive personalised legal advice which will enable you to confidently navigate your case and the legal system.  

[1] https://www.legislation.qld.gov.au/view/whole/html/asmade/sl-2020-0057#

[2] ss 6, Residential Tenancies and Rooming Accommodation (COVID-19 Emergency Response) Regulation 2020 QLD